Frequently Asked Questions

Do your metal panels come with a warranty?

Yes. You can download the warranty by click this link > Jackson Rib 40 Year Warranty

What types of screws do you offer and/or recommend?

We sell 1” and 1.5” screws with a .25” head, as well as 1” screws with a 5/16” head (Mill Point Screws). We highly recommend the Mill Point screws, as all of our roof installers use them. All of our screws include rubber washers to ensure leak prevention.

What type of paint do you use?

All of our panels are coated with Ceram-A-Star 1050 technology by AkzoNobel. We used the highest quality paint to protect your home.

What are the benefits of choosing metal roofing over other roofing styles?

By choosing to purchase a metal roof from Jackson Metal Roofing Supply, you will not only save during the buying process. In addition you will save up to 40%-60% on the heating and cooling of your home. Our customers have testified to seeing this change within the first month of their purchase.

What is your turn-around time for purchasing metal material?

For most metal packages, we ask for 48 hours of production time. We take pride in our customers receiving their material in timely manner.

If I buy the metal building kit, will you install it?

Yes. We sell metal building kits as well as full turn-key installation.

Do you deliver?

Yes. We offer hassle-free delivery for all packages. All deliveries are priced per mile. If you are interested in picking up your metal package from another Jackson Metal Roofing Supply location, we will deliver for no charge.

What are your office hours?

Monday through Friday, 8 AM to 5 PM. We are closed for all nationally recognized holidays.